PRIVACY & terms

We only collect data that helps us provide you with the best skincare experience possible.

• When You Book or Shop: To process appointments and orders, we collect your name, email, phone number, shipping/billing address, and payment details.
• When You Sign Up for Updates: If you opt-in to our newsletter or SMS alerts, we collect your email and/or phone number to send you promotions, skincare tips, and shop news.
• Personalization: You may choose to share your gender, skincare interests, or location so we can send you recommendations tailored to your skin's needs.
• Technical Data: When you visit our site, we automatically collect your IP address, browser type, and browsing behavior (like which pages you visit) to improve our website experience and protect against fraud.

• Booking Reminders: By providing your mobile number during booking, you consent to receive automated appointment reminders.
• Marketing: We only send marketing texts or emails if you explicitly opt-in. You can "Unsubscribe" or reply "STOP" at any time to opt-out.
• HIPAA & Health Data: For certain specialized treatments, you may be asked to sign a separate HIPAA waiver regarding your health information.

We do not sell your personal data. We only share it with trusted partners who help us run our business:

• Service Providers: We use Gloss Genius to power our booking and process payments. They are legally required to protect your data.
• Legal Requirements: We may disclose information if required by law or if our Terms of Service are violated.
• Third-Party Ads: We may use cookies to show you relevant ads on platforms like Google or Facebook. These platforms have their own privacy rules; if you'd like to opt-out of their tracking, you must do so through their settings.

Your security is our priority. All direct payment gateways (like Gloss Genius) adhere to PCI-DSS standards managed by the PCI Security Standards Council (Visa, Mastercard, etc.). This ensures your credit card information is handled securely and encrypted.

By using this site, you represent that you are at least 18 years old. We do not knowingly collect data from anyone under the age of 18 without parental consent.

Your use of this Site is also governed by our Privacy Policy. For certain health-related services, you may be required to sign a separate HIPAA waiver regarding the use and disclosure of your personal health information. This must be signed before receiving such services.

All materials on this Site — including images, text, logos, designs, icons, and video clips (collectively, the "Contents") — are the property of Skin Reset or its licensors.

• Personal Use: You are granted a limited license to access the Site for personal, non-commercial use.
• Restrictions: You may not reproduce, publish, transmit, distribute, or sell any part of the Contents or the Site. Any unauthorized use terminates your permission to use the Site.

By providing your phone number and opting in, you consent to receive marketing communications, including text messages (SMS) and phone calls. Message and data rates may apply. You can opt out at any time by replying STOP or emailing us directly.

This Site may link to outside services. We are not responsible for the content or privacy practices of these third-party sites. Use them at your own risk.

THIS SITE AND ALL PRODUCTS ARE PROVIDED ON AN "AS IS" BASIS.

• To the fullest extent permitted by law, Skin Reset disclaims all warranties, express or implied.
• We do not guarantee the Site will be uninterrupted or error-free.
• Skin Reset shall not be liable for any direct, indirect, or consequential damages resulting from your use of the Site or products.

You agree to defend and indemnify Skin Reset and its employees from any claims, damages, or costs (including attorney fees) arising from your use of the Site or your violation of these Terms.

These Terms shall be governed by the laws of the State of New York. Any disputes must be resolved exclusively in the state or federal courts located in New York.